ou now may be aware that that Thomas Cook has ceased trading, however we would like to assure our clients that money paid will be will covered by the Air Travel Trust, a scheme which has provided protection to UK holidaymakers for a long time and is experienced in dealing with the failure of large and small Tour Operators. Of course we would assist our customers with any form completion. You would need to pay again for a new holiday and it may not be possible to get the same holiday or the same price, but we will do everything possible to get you sorted as quickly as possible.
Due to the large scale of the collapse our priority would be with those customers affected with imminent travel dates but we aim to contact everyone of our existing customers affected by the collapse and we would obviously try to help new customers as much as possible.
For further details including information for clients already abroad, go to https://thomascook.caa.co.uk/